Contact us
We're here to assist you! At Fashion Culture Hub, customer satisfaction is our top priority. Whether you have questions about our products, order status, or need assistance with returns, our dedicated support team is ready to help. Please feel free to reach out to us through any of the methods below — we look forward to hearing from you!
How to Contact Us
Customer Support Email:
For general inquiries, product questions, order issues, or feedback, please email us at the@fashionculturehub.com. We aim to respond to all emails within 24-48 hours, on business days.
Customer Support Phone Number:
Prefer to speak with someone directly? Call our customer support hotline at +971 50 928 7078 Our support team is available during business hours from Monday to Saturday, 9:00 AM to 6:00 PM (your local time). If you call outside these hours, please leave a message, and we will get back to you as soon as possible.
Live Chat Support:
Visit our website and click on the chat icon located at the bottom right corner of the page. Our live chat service is available during business hours for immediate assistance with your questions.
Mailing Address:
If you prefer to send us a letter or need to send returns or packages, please use our address:
Fashion Culture Hub
Building No 2992,Room No 508,New Commercial Muweillah New Park,Sharjah,UAE
Please note that our physical location is primarily for correspondence and returns. We do not have a retail store for in-person shopping.
Stay Connected
Follow us on social media to stay updated on the latest fashion trends, special offers, and store news:
- Instagram: @fashionculturehub
- Facebook: Fashion Culture Hub
- Twitter: @fashionhub
Response Time & Customer Service Commitment
We understand the importance of timely assistance, and our team is committed to providing prompt responses. Most inquiries are addressed within 24-48 hours during our support hours. If you haven't received a reply within this timeframe, please check your spam or junk folder, or try reaching out again.
Additional Support
FAQs & Help Center:
Before reaching out, you may find quick answers in our FAQ section or Help Center, which covers topics like orders, shipping, refunds, and more.
We’re dedicated to providing excellent service and ensuring your shopping experience with Fashion Culture Hub is seamless and enjoyable. Your satisfaction is our priority!